Terms and Conditions
Last updated: October 9, 2026 · Company opened: October 1, 2026
1. Application of these terms
These Terms and Conditions govern use of the Corten Mechanism website and explain general conditions relevant to its AI automation services. They were last updated on October 9, 2026. By using the website, you agree to use it lawfully and consistently with these terms. If you do not agree, discontinue use.
A paid project requires a separately accepted proposal, statement of work or service agreement. Visiting the website, choosing a package or completing the local project form does not create a service contract. Where a signed project agreement differs from these general terms, the project agreement controls for that engagement, subject to applicable law.
2. Services and project scope
Corten Mechanism offers AI Workflow Automation, AI Agents, Lead & Sales Automation, Customer Support Automation and Business Process Automation. Work may include discovery, workflow design, integrations, configuration, testing, documentation and support within the agreed scope.
The scope should identify the workflows to be built, included tools, deliverables, responsibilities, dependencies, testing requirements and acceptance process. Work outside that scope, including additional integrations, substantial revisions or new operational requirements, may require a revised estimate and written approval before it proceeds.
3. Website prices and packages
Prices are stated in US dollars. Service prices described as From are starting amounts for an appropriately scoped engagement. Starter is advertised at $1,500, Growth at $3,500 and Scale from $7,500. Final pricing depends on the requirements confirmed during discovery and the written proposal.
Unless expressly included, third-party software subscriptions, AI usage charges, API access fees, messaging fees, hosting expenses and applicable taxes are separate. Package descriptions identify intended inclusions rather than guaranteeing compatibility with every tool or unlimited work. No automatic recurring charge is established by using the website form.
4. Client responsibilities and access
Clients must provide accurate requirements, timely feedback and the access needed for agreed integrations. They must have the authority to use the relevant accounts, business records and personal information. The client is responsible for its own tool subscriptions, licences, internal policies and permissions.
Access should be limited to what is needed for the work. Credentials must be supplied through an agreed secure method rather than the website form. The client should maintain suitable backups and identify important approval requirements before production changes. Delays in access, decisions or feedback can affect the delivery schedule.
5. AI output and human review
AI systems can produce incomplete, inaccurate or inconsistent output. Workflows must be designed with appropriate review, controls and exception handling for their intended use. A client should verify outputs before using them for consequential decisions, external commitments or communications requiring factual accuracy.
The services do not guarantee that AI output is error-free, that every business task can be automated or that a project will achieve a particular revenue, conversion rate, staffing reduction or financial result. AI automation services do not replace independent legal, financial, medical or other regulated professional advice.
6. Third-party tools and availability
Connected services are operated by their respective providers. Their APIs, terms, pricing, access permissions and availability may change. We cannot control a third-party outage, account suspension, discontinued feature or provider-imposed rate limit.
A workflow intended to operate around the clock remains dependent on the underlying platforms, network availability and configured limits. The parties should identify relevant operating conditions and failure-handling steps in the project scope. Rework caused by a provider change after acceptance may fall outside included support unless the agreement states otherwise.
7. Testing, acceptance and support
The parties should agree how deliverables will be tested and what constitutes acceptance. Testing should use appropriate scenarios and authorised data, with attention to expected output, permissions and error handling. Issues reported during acceptance should be described clearly enough to reproduce and assess.
Starter includes 14 days of support and Growth includes 30 days, measured from the launch or handover date specified in the project agreement. Scale support is defined in its agreement. Included support addresses the agreed deliverables within its stated limits; new features, expanded scope and ongoing maintenance are not automatically included.
8. Intellectual property and confidentiality
Each party retains its pre-existing materials, tools, methods and intellectual property. Rights in custom deliverables, reusable components, workflow configurations and documentation should be defined in the project agreement, including any conditions tied to payment. Third-party tools remain subject to their own licences.
Confidential project information should be used only for the agreed engagement and protected through reasonable access restrictions. Confidentiality does not prevent a disclosure required by law or apply to information already lawfully public or independently obtained. Use of a client name, testimonial or project materials for publicity requires appropriate permission.
9. Payments, cancellation and disputes
Payment timing, deposits, milestones and invoice requirements are established in the accepted proposal. Work may be paused if an agreed payment is overdue, after appropriate notice and subject to the agreement. A website reference code is not an invoice, payment confirmation or project acceptance.
Cancellation and complaints are addressed in the separate Cancellation and Complaints Policy and the relevant project agreement. The parties should first try to resolve a service dispute through clear written communication. No provision is intended to waive mandatory consumer protections or other rights that cannot lawfully be excluded.
10. Website use, liability and changes
Do not use the website to distribute malicious code, interfere with its operation, impersonate another person, submit unlawfully obtained information or infringe intellectual property. Website copy and visual materials may not be copied or represented as your own without permission.
Website information is provided for general business information and may change. We do not guarantee uninterrupted access. Responsibility for a service engagement, any agreed liability limits and the applicable law should be set out in the project agreement. Nothing in these terms excludes liability that applicable law prohibits excluding. Updated terms will display a revised date; agreed project terms are not changed retroactively merely by a website update.
Email: projects@cortenmechanism.com
Address: 726 Harvard Dr, Owensboro, KY 42301
Phone: +16067771098